Skip links

Privacy Policy

Last updated: April 29th, 2023. This Privacy Policy outlines the types of personal information we receive and collect when you use our website (https://homestorybooking.com) as well as some of the steps we take to safeguard that information. By using our website, you agree to the terms of this Privacy Policy. Information We Collect: When you visit our website, we may collect certain information from you, including your IP address, browser type, device type, and the pages and services that you use. We also collect information when you register for an account, make a reservation or payment, complete a survey or contact us for support or other service-related inquiries. How We Use Information: We use your personal information primarily to provide you with the services you have requested. We may also use your information to improve our services, to personalise your experience, to provide customer service, to communicate with you about products or services that may be of interest to you, and to respond to legal requests and prevent harm. Sharing Your Information: We will not share, rent, or sell your personal information to third-party marketers, advertisers, or other third parties except when required to do so by law. We may share your personal information with service providers or third-party partners when necessary to provide you with services or in the course of our business operations. These parties are obligated to keep your personal information confidential and to use the information only to provide services to our website. Security: We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage system can be guaranteed to be fully secure. Your Choices: You can access, update, or delete your personal information at any time through your account settings. You can opt-out of receiving promotional emails by following the instructions in the email or contacting us directly. Changes to This Privacy Policy: We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email or by posting a notice on our website. Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at hello@homestorybooking.com.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool "Real Cookie Banner". Details on how "Real Cookie Banner" works can be found at https://devowl.io/rcb/data-processing/. The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents. The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.